TecnoScan: Customer Service through App 24/7
TecnoScan is a special app focused on Customer Support Management.
This app is directly connected to our Enterprise Resource Planning. It means that while you are using our
app to check information about your machine, you are browsing directly inside our company’s documents.
TecnoScan provides 3 very important advantages:
A CUSTOMER SERVICE CONNECTION
You have access to all documents relaing to your machine, so you can be independent from our technical department and resolve urgent repairs on your own.
PACKAGING SYSTEMS TRANSPARENCY
If something goes wrong we want to provide clear, immediate assistance.
It’s a guarantee that we are a reliable support for you now and in the future, through the lifetime of the machine.
UP-TO-DATE DOCUMENTATION
You never lose the information about the machine.
in fact, you have access to the most current manuals, electrical drawings, diagrams and spare parts list.
